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I’m managing a WordPress site for a small, local business, at which the client wants the ability to edit specific pieces of the website in order to keep their customers up to date. Specifically, they’d like to be able to edit a banner that advises on whether or not they’re accepting new customers, and to update the hours of their business.
For several reasons, giving the client access to log in via WP Admin isn’t possible, and our agency Support team requires more notice to make these kind of changes than the client prefers, so I’m wondering if there is any 3rd party tool that gives the ability to edit those kind of content elements via any web portal.
Anyone tackle this kind of problem before?
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>*For several reasons, giving the client access to log in via WP Admin isn’t possible*
I’d love to hear one of those reasons.
Use the User Roles for how they were intended. Create a Options Page with ACF, Pods or Carbon Fields that the client can access and update their page. Or build something with the RESP API. There are several ways to implement this.
>I’m wondering if there is any 3rd party tool that gives the ability to edit those kind of content elements via any web portal.
Yeah, it’s called WordPress. Turns out that it’s useful for allowing regular people to build websites all by themselves.
The question is: Why the client has no access on his own website?
It’s their website, they should have the ability to make these changes. This is literally why you build a site with WordPress. Agencies that lock people out of their own websites just do it as an excuse to charge them an hourly rate to make basic changes. You can adjust user roles so they can only change certain things if you’re concerned about them breaking things.
>For several reasons
Those reasons would be agency policy, because it charges to make changes. The fix is to change the policy.