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Hello @dhanf,
Thank you for contacting Themeum support. I hope you are doing well.
Based on WordPress support guidelines we are not allowed to offer support for pro plugin features in here so kindly write to https://www.themeum.com/support/. We will then follow up accordingly.
If you are using a 3rd party custom theme that uses a customized version of Tutor LMS then you can reach out to their support to discuss their theme issues.