CONTENT of page not being seen

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hi, im creating a page in wordpress using a php to display the fields from the user profile off the username, which is in the url ending. also on this page ive included the chatbot shortcode. so far so good. (i have ai engine pro)

my instructions for my chatbot are: you will assist a user by answering questions based on the content of this page: {CONTENT}
But the chatbot cannot see any information on this page, even though it is there, i can see it.

The chatbot finds content when i manually type this information into a new page, however when i generate the page using the php pulling the dynamic woocomerce profile fields (as you can see in the link) the chatbot simply says it cant find anything (and that it is showing a blank wordpress page)

I would love some help to get the ai engine to see the information that is on the page and answer questions using it. in this case the data is: “

Check-In Procedure: check in at 1am

Check-Out Procedure: checkout time is 10pm

Amenities: there is a pool and a hairdryer”

The page I need help with: [log in to see the link]

 

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