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Hi @scody
The Pixel Manager can’t change the URL of the purchase confirmation page. There is no code in the Pixel Manager that can do that.
The Pixel Manager has a number of ways to detect the purchase confirmation page, no matter what the URL is. That’s why conversions still get recorded.
Either you’ve changed the URL of the purchase confirmation page manually, or a third-party plugin is doing it.
Kind regards
Aleksandar
Hello @alekv
Thank you for your quick response.
I didn’t mean Pixel Manager has changed the URL, what I meant is earlier conversions were recorded/triggered on ../checkout/order-received/.. but now it is triggered at ../checkout/order-pay/.. this has resulted in the incorrect recording of conversions as the order-pay page is only payment page and customers may drop off before placing the order.
As Pixel Manager is recording conversion, I believe it is detecting a purchase when the customer visits ../checkout/order-pay/.. page rather than when the customer visits ../checkout/order-received/.. We are actually seeing this in the Google Ads account where the conversion details are displayed. On further checking the conversions, I noticed that this change occurred on 08-Jul-2022. Upon correlating this with the plugin change log I found that version 1.17.11 was released. Two changes in this version that caught my eye were,
Tweak: Tweaked is_order_received_page() in order to allow PMW to work with custom WooFunnels purchase confirmation pages. It might also work with custom Elementor purchase confirmation pages.
Tweak: Added an additional trigger if a visitor clicks on an Elementor checkout button.
We use Flatsome theme, please check if these above tweaks have caused any changes in conversion recording.
Thanks
As explained earlier, the Pixel Manager only fires the conversion pixels if it detects an order confirmation page. And it is more sophisticated than just checking the URL. It actually checks for an order confirmation.
Having said that. Send me the debug info from the support page of the Pixel Manager to [email protected]. I’ll take a closer look.
Sent the requested debug info by email.
Ok. I’m closing this thread here and will continue over our support channel.