Hi,
May I ask Which plugin is the site using for subscriptions? Which version of WooCommerce and WooCommerce database is the site using? Please be sure your database is up-to-date, you can check under WooCommerce > status > tools > update database. And then please be sure your WooCommerce and your subscriptions plugins are updated under Wp-Admin > plugins.
Once everything is updated, please check again to see if that resolves the issue.
You can perform the updates on a staging site first, this is in order to do not affect the live site, we recommend WP Staging for quickly spinning up a new test site.
More info:
Hope this helps 🙂
Woocommerce subscriptions, all plugins and databases are up to date.
BTW, after deactivating Woocommerce subscriptions plugin everything works fine, so dont know if stripe plugin is having issues with subscription or the subscription plugin has an issue with the stripe plugin?
Hi @pawpawspizza ,
It seems that the class WC_Subscriptions_Cart is not found in the file trait-wc-stripe-subscriptions-utilities.php on line 99, which is causing a fatal error. This error is triggered when the class is called in line 175 of the class-wc-stripe-upe-payment-method.php file.
Since this issue relates to the WooCommerce Subscriptions extension, please can you reach out to us directly here.
Kindly note that no support for premium extensions is done in the forum, as per the forum guidelines, however we will be happy to assist you further there 🙂
You will need to log in to the account used to purchase the extension before you can access that page. Also, please include a link to this forum thread, so that they can keep track of what’s already been done.
Cheers!