Based on this documentation: https://slicewp.com/products/cross-site-tracking/
We’ve ensured that:
- Cross Site add-on plugin is added to the Marketing site
- Settings in Cross Site have the Woo/Shop site domain & query slug
- Using query-based referral slug, no custom slugs
We see the ?ref=1 being added to the marketing site’s landing page add-to-cart links [ https://soniachoquette.net/ask-guides-homepage/?ref=1 ].
Yet, test transactions via the Marketing site are failing to register visits or commissions.
I’ve verified that direct visits to the Shop site with the ?ref=1 effectively trigger commissions. Affiliate coupon add-on also verified to work. But not this Cross-Site add-on, which is the main feature we needed out of the Pro upgrade. :/
Is it that I need the SliceWP core plugin installed on the Marketing site as well as the Cross-Site Add-On plugin? If so, this isn’t documented in the article referenced above.
Anything else I could be missing? Thx in advance for your customer support!
The page I need help with: [log in to see the link]