Customer Manual Trigger doesn’t work

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Hi @attila73!

As to your suggestion – we’ve already acclaimed, when you contacted us through the support channel – it just awaits implementation, where more urgent issues will be resolved 🙂

Let me gently remind, that you are referring to ShopMagic Manual Actions which is a part of PRO bundle and as such it is not tightly related to ShopMagic. Additionally, I would suggest to contact us through support platform accessible from https://shopmagic.app website.

About the bug, you report: does the automation list users without any filters? Can you successfully execute automation but action fails? Are any outcomes saved with failure message?

To further debug this issue, I would recommend enabling debugging in ShopMagic → Settings → Enable logger. Try to reproduce the issue and send us log file with collected information. You will be able to retrieve log file following this guide:

Thank you Bart!

Regarding your questions: yes, yes and yes. I’ve sent you the error log through the support platform. You can close this thread.

 

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