Drop down menu showing on parent theme not child theme

Looking at your site, you use gymx theme, a commercial theme.

Support of all commercial themes and plugins is out of scope for these forums. While we will not close your post, we also cannot guarantee any support at all, be that by volunteers or the developers. We recommend you instead use the developer’s official contact for their premium offerings, as that is the most direct line.

As the developer is aware, commercial products are not supported in these forums.`

Thanks for that info. I just started working with this site and wasn’t aware of that. I have reached out to the theme developer twice with no answer unfortunately.

I have reached out to the theme developer twice with no answer unfortunately.

Sorry to hear that. Give them little more time. Delay could be because of the weekend.