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The theme you are using is a premium theme that I do not have access to, and therefore cannot do any tests to see if your issue can be reproduced (plus, support for premium products is not permitted in these forums per WordPress guidelines). It’s not an error I can recreate using the Redux demo. I have no way of knowing how the theme author is using or implementing Redux.
You’ll need to report this issue to the theme author and inquire if they can reproduce it. If the theme author can reproduce this issue, they’ll need to be the ones to file a report with us as they are the only ones who can legally provide us with a copy of their theme.
Good luck.