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I have two issues I’m looking to get resolved for a client.
One, my client says he is outright not receiving the email when a form is submitted (Microsoft 365) via Elementor. It is not going to his spam, looked everywhere. He is also using Bluehost.
Attachments aren’t included with Elementor’s form submission feature. It shows as a link which I can paste into my address bar and will then download. Can the automated email not include the attachment?
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Hi and thanks for reaching out! This could be something simple associated with the setup of the contact form details and the email address that is being utilized to receive these form submissions.
Here are some helpful articles that might help troubleshoot these issues:[Email Troubleshooting: Sending Issues | Bluehost Support] Troubleshooting: General | Bluehost Support])
You can also communicate these issues with Bluehost support directly, here: [Contact Us | Bluehost.com])
Additionally, we suggest reaching out to the developer of the form or theme (Elementor), for more information.