Hi, @erwin_kureka
Make sure you’re on the homepage when accessing the customizer. If you’re on another page, the Hero Area options won’t be displayed.
Yes I already on the homepage, this is my website https://blog.satuplatform.com/
@erwin_kureka I see that other sections (Theme Layout) are also missing. This could be caused by a plugin conflict, so could you try deactivating all plugins and see if this helps?
Thanks I found it, WP Dark Mode that causing it.