How this got installed ?

Hi there,

Thank you for reaching out regarding the unexpected installation of our plugin on your site. 

We would like to clarify that we do not partner with any other plugin to push our own plugin. However, please note that WPIDE is often used by support agents to troubleshoot bugs on customers websites.

It is possible that the plugin was installed as part of a troubleshooting process. 

Did you recently request support from us or from any other support team? 

Hello ,sorry for panic posting , it was a similar issue as you mentioned in your reply …

Thanks alot and apologies


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