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Hello @selenaquintanilla,
Thank you for your query and we are so sorry about the trouble this must have caused.
The shortcode for our breadcrumbs should also work for pages even for pages with parent pages in them. Can you please ensure that you have added the shortcode inside the actual content of the page (the_content)?
If you can, you may share some of the affected page URLs here so we can take a closer look at them.
Looking forward to helping you.