I have a client that uploaded a new pdf document on their website for their customers to download.
Today they told me someone (android mobile device) is getting a message that the “File can’t be downloaded securely”. I was able to download the file from my iPhone without issues or warning messages.
I found a solution on StackExchange and it mentions a workaround for their device but it doesn’t mention how the Site Owner can fix the issue. I’d much rather address the issue then send the below steps to the client, to send to the customer…
Does anyone have experience with resolving this from the Site Owners side and can guide me in the right direction?
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Here’s the resolution from StackExchange:
The party to ***fix*** the issue is the website owner/developer, not you. So make sure to contact them about it.
That being said, you should be able to do some workaround to allow it (for this site only, as completely disabling the feature is certainly not advised.) But it’s a bit difficult to guide you very specifically without having the context how the actual URL of the PDF looks like (and on what site it’s loaded from.)
Try those two:
1. Allow “Insecure content” on the host site:
* On the host site you’re downloading from, click the **padlock** next to the address bar and go to **Site settings**
* Scroll down to **Insecure content** and change it to ***Allow***
* Go back to the site and Reload the page
* Try again to download the PDF
1. Add the PDF URL website to have “Insecure origins treated as secure”:
* Click to download one such file, and go to the Downloads page (where it shows the download and gives you an option to Keep the file)
* Right-click the link there and do ***Copy Link Address*** (to get something like
* Go to chrome://flags/#unsafely-treat-insecure-origin-as-secure
* For the first result (the **Insecure origins treated as secure**) change it to ***Enabled***
* On the box under it, add the website part of the URL you copied earlier, including the http. Something like
* Click on the **Relaunch** on the bottom of that page to restart Chrome (as the changes will take effect the next time you relaunch Chrome)
* Go back to the website and try downloading the PDF again
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