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Hi @knowlestraininginstitute, sorry to see you’re having trouble.
I can’t assist with Premium version here on the forums but I can certainly help you regain access so that you can get the support you need.
Please send an email to lockout @ wordfence . com and provide the email address or username that is associated with the account so that we can assist you further.
Once you’re back in, you should be able to open a support ticket for any issues you’re experiencing on .
Thanks,
Peter.