Hi all—I am a low-key (in other words, infrequent ) blogger. I use a free account, my blog is not monetized, and I don’t log in all that frequently these days. I am (or should be) the only person with access to the account. I use Jetpack in my phone but regrettably never got around to setting up 2-factor authentication.
I tried to log in this week and couldn’t. I realized something was wrong when I tried to reset my password and didn’t receive a link to do so. I have reached out to WordPress support. They confirmed that someone has changed the email address on the account. I never received an email to confirm a change to my account which is odd—most websites send a notice when you change anything about your profile.
So far I have been unsuccessful in getting help regaining and resetting access to my account. I do not have the original URL confirming the account creation (over a decade ago!) and because I use the free version I don’t have any transaction IDs. In other words, I don’t have a way to go through the automated resetting process, but that is what the support emails keep telling me to do.
Do I have any options? If not, how do I get WordPress to just take down the whole blog? It makes me really sad to think I may not have my blog anymore.
(For purposes of this post I have created a second account—I could not log in to even post to the forums from my original account.)
The page I need help with: [log in to see the link]