i can’t access my WordPress website nor my admin page or dashboard how do i solve this problem?

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“There has been a critical error on this website. Please check your site admin email inbox for instructions.”

that is the message that appears when I try to enter my admin login page

they also sent this by email but the recovery mode expired did this problem also occur to anybody?

Howdy!

WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, Woodmart.

First, visit your website (https://dragoneyetechnology.de/) and check for any visible issues. Next, visit the page where the error was caught (https://dragoneyetechnology.de/wp-admin/profile.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

[https://dragoneyetechnology.de/wp-login.php?action=enter\_recovery\_mode&rm\_token=Epp9YuM1A2bNxSGcWb9oZp&rm\_key=QeeL0fCNBozPDwJ6eDjmAj](https://dragoneyetechnology.de/wp-login.php?action=enter_recovery_mode&rm_token=Epp9YuM1A2bNxSGcWb9oZp&rm_key=QeeL0fCNBozPDwJ6eDjmAj)

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:

WordPress version 6.6

Active theme: Woodmart (version 7.5.1)

Current plugin: (version )

PHP version 8.1.27

Error Details

=============

An error of type E\_ERROR was caused in line 32 of the file /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/shipping-progress-bar/class-main.php. Error message: Uncaught Error: Class “XTS\\Options” not found in /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/shipping-progress-bar/class-main.php:32

Stack trace:

#0 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/shipping-progress-bar/class-main.php(22): XTS\\Modules\\Shipping\_Progress\_Bar\\Main->add\_options()

#1 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/inc/classes/class-singleton.php(34): XTS\\Modules\\Shipping\_Progress\_Bar\\Main->init()

#2 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/shipping-progress-bar/class-main.php(374): XTS\\Singleton::get\_instance()

#3 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/inc/classes/class-theme.php(180): require\_once(‘/home/u68113807…’)

#4 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/inc/classes/class-theme.php(37): XTS\\Theme->general\_files\_include()

#5 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-content/themes/woodmart/functions.php(50): XTS\\Theme->\_\_construct()

#6 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-settings.php(668): include(‘/home/u68113807…’)

#7 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-config.php(97): require\_once(‘/home/u68113807…’)

#8 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-load.php(50): require\_once(‘/home/u68113807…’)

#9 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-admin/admin.php(34): require\_once(‘/home/u68113807…’)

#10 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-admin/user-edit.php(10): require\_once(‘/home/u68113807…’)

#11 /home/u681138071/domains/dragoneyetechnology.de/public\_html/wp-admin/profile.php(18): require\_once(‘/home/u68113807…’)

#12 {main}

thrown

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1 Comment
  1. It looks like your theme is causing some problems, perhaps related to the latest WordPress update. You can access your server using an FTP client and rename the theme folder and try to log in again. If that helps, then you need to make sure you have the latest version of your theme and all other plugins.

    In fact you should disable all automatic updates and always test all updates on a test version of your site before updating them on the live site.

 

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