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Glad to help.
There are many variables involved with sending/receiving email, so it is difficult to guess at what the issue might be. To help people out, I’ve written a free guide that explains how to troubleshoot email. The article is aimed at users of the pro version, but many of the steps apply to any plugin, including this one.
Also here is a more in-depth tutorial on troubleshooting email, with more information, steps, etc.
I hope this helps, let me know if I can provide any further information.