Hi,
As a first step, can you switch the site theme to Storefront, and then disable all plugins except WooCommerce and Google Listings & Ads, please check again to see if this works.
If the issue is not present, you can switch back the theme, and then the rest of the plugins one by one until you find what is causing this issue, more information is in this documentation.
Let us know if you need further help.
Thread Starter
fuwaad
(@fuwaad)
i am running ads on my website. i can disabled all the plugins but canβt able to change the theme because it will break my site. π
Hi @fuwaad
I understand that you are unable to switch to the default Storefront theme since it will break your site.
Youβve mentioned that youβve already cloned your site and the problem does not exist on the cloned site, correct?
Can you please share the System Status Report of the cloned website that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once youβve done that, you can paste it into your reply here.
If you could also provide the fatal error logs of the main website (if any) under WooCommerce > Status > Logs.
You could copy and paste your reply here or paste it via and send the link here.
Thanks!
Thread Starter
fuwaad
(@fuwaad)
here is the system report.
WordPress Environment
WordPress address (URL):
Site address (URL):
WC Version: 7.5.1
REST API Version: β</img> 7.5.1
WC Blocks Version: β</img> 9.6.6
Action Scheduler Version: β</img> 3.5.4
Log Directory Writable: β</img>
WP Version: β</img> 6.1.1 - There is a newer version of WordPress available (6.2)
WP Multisite: β
WP Memory Limit: 6 GB
WP Debug Mode: β
WP Cron: β</img>
Language: en_US
External object cache: β
Server Environment
Server Info: LiteSpeed
PHP Version: 8.0.28
PHP Post Max Size: 6 GB
PHP Time Limit: 180
PHP Max Input Vars: 5000
cURL Version: 7.84.0
OpenSSL/1.1.1p
SUHOSIN Installed: β
MySQL Version: 10.5.12-MariaDB-cll-lve
Max Upload Size: 6 GB
Default Timezone is UTC: β</img>
fsockopen/cURL: β</img>
SoapClient: β</img>
DOMDocument: β</img>
GZip: β</img>
Multibyte String: β</img>
Remote Post: β</img>
Remote Get: β</img>
Database
WC Database Version: 7.5.1
WC Database Prefix: wp_
Total Database Size: 84.21MB
Database Data Size: 62.49MB
Database Index Size: 21.72MB
wp_woocommerce_sessions: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.22MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 3.52MB + Index: 2.80MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 2.52MB + Index: 0.91MB + Engine InnoDB
wp_aioseo_cache: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.03MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 2.52MB + Index: 0.02MB + Engine InnoDB
wp_coatings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_epf_properties: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_glasses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_lens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_litespeed_avatar: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_crawler: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_crawler_blacklist: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_litespeed_img_optm: Data: 2.52MB + Index: 0.88MB + Engine InnoDB
wp_litespeed_img_optming: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_litespeed_url: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_litespeed_url_file: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_newsletter_templates: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_scheduled_tasks: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_scheduled_task_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_sending_queues: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_settings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailpoet_statistics_clicks: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_statistics_newsletters: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_statistics_opens: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscribers: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
wp_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_subscriber_segment: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_subscriber_tag: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_mailpoet_tags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 5.48MB + Index: 0.23MB + Engine InnoDB
wp_postmeta: Data: 28.55MB + Index: 11.91MB + Engine InnoDB
wp_posts: Data: 4.52MB + Index: 0.56MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_css_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_layer_animations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations_bkp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides_bkp: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.17MB + Index: 0.13MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.16MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wcboost_wishlists: Data: 2.52MB + Index: 0.55MB + Engine InnoDB
wp_wcboost_wishlist_items: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.13MB + Index: 0.17MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpda_csv_uploads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_logging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_media: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_menus: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_project: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpda_project_page: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpda_project_table: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_publisher: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpda_table_design: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpda_table_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_entry_fields: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpforms_entry_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
Post Type Counts
attachment: 2559
custom_css: 2
elementor_library: 8
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 171
page: 22
post: 1
product: 658
product_variation: 248
revision: 274
shop_order: 7
shop_order_refund: 2
tm_global_cp: 1
wp_global_styles: 1
wpcf7_contact_form: 2
wpforms: 1
yith-wcbm-badge: 1
Security
Secure connection (HTTPS): β</img>
Hide errors from visitors: β</img>
Active Plugins (27)
All in One SEO: by All in One SEO Team β 4.3.4.1
All-in-One WP Migration: by ServMask β 7.73
Click to Chat: by HoliThemes β 3.26
Contact Form 7: by Takayuki Miyoshi β 5.7.5.1
Elementor: by Elementor.com β 3.12.1
Facebook for WooCommerce: by Facebook β 3.0.16
Google Listings and Ads: by WooCommerce β 2.4.2
Site Kit by Google: by Google β 1.96.0
Kirki Customizer Framework: by David Vongries β 4.1.1
LiteSpeed Cache: by LiteSpeed Technologies β 5.3.3
MC4WP: Mailchimp for WordPress: by ibericode β 4.9.3
Martfury Addons: by DrFuri β 2.9.2
Meta Box: by MetaBox.io β 5.6.18
Pinterest for WooCommerce: by WooCommerce β 1.2.16
TikTok: by TikTok β 1.0.16
WooCommerce Variation Swatches Pro: by Drfuri β 1.0.7
WCBoost - Wishlist: by WCBoost β 1.0.6
CTX Feed: by WebAppick β 5.3.4
Checkout Field Editor for WooCommerce: by ThemeHigh β 1.8.2
Payment Plugins for Stripe WooCommerce: by Payment Plugins
[email protected] β 3.3.39
WooCommerce Deals: by Drfuri β 1.0.9
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems β 5.1.2
WooCommerce PayPal Payments: by WooCommerce β 2.0.4
WooCommerce TM Extra Product Options: by ThemeComplete β 6.0.3
WooCommerce: by Automattic β 7.5.1
Smush: by WPMU DEV β 3.12.6
YITH WooCommerce Badge Management: by YITH β 2.15.0
Inactive Plugins (3)
Akismet Anti-Spam: by Automattic β 5.1
Envato Market: by Envato β 2.0.8
Hostinger: by Hostinger β 1.1.0
Settings
API Enabled: β
Force SSL: β
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: β
Enforce Approved Product Download Directories: β</img>
Order datastore: WC_Order_Data_Store_CPT
WC Pages
Shop base: #9 - /shop/
Cart: #10 - /cart/
Checkout: #11 - /checkout/
My account: #12 - /my-account/
Terms and conditions: #5227 - /terms-conditions/
Theme
Name: Martfury
Version: 2.9.7
Author URL:
Child Theme: β</img> β If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: β</img>
Templates
Overrides: martfury/woocommerce/cart/cart-shipping.php
martfury/woocommerce/cart/cart-totals.php
martfury/woocommerce/cart/cart.php
martfury/woocommerce/cart/mini-cart.php
martfury/woocommerce/checkout/form-checkout.php
martfury/woocommerce/checkout/form-coupon.php
martfury/woocommerce/checkout/form-login.php
martfury/woocommerce/checkout/terms.php
martfury/woocommerce/content-product.php
martfury/woocommerce/content-single-product.php
martfury/woocommerce/content-widget-product.php
martfury/woocommerce/global/form-login.php
martfury/woocommerce/global/quantity-input.php
martfury/woocommerce/global/wrapper-end.php
martfury/woocommerce/global/wrapper-start.php
martfury/woocommerce/loop/add-to-cart.php
martfury/woocommerce/loop/orderby.php
martfury/woocommerce/loop/pagination.php
martfury/woocommerce/myaccount/form-login.php
martfury/woocommerce/myaccount/form-lost-password.php
martfury/woocommerce/myaccount/my-address.php
martfury/woocommerce/single-product/add-to-cart/external.php
martfury/woocommerce/single-product/add-to-cart/simple.php
martfury/woocommerce/single-product/add-to-cart/variable.php
martfury/woocommerce/single-product/meta.php
martfury/woocommerce/single-product/product-image.php
martfury/woocommerce/single-product/product-thumbnails.php
martfury/woocommerce/single-product/rating.php
martfury/woocommerce/single-product/related.php
martfury/woocommerce/single-product/review-meta.php
martfury/woocommerce/single-product/stock.php
martfury/woocommerce/single-product/tabs/tabs.php
martfury/woocommerce/single-product/up-sells.php
martfury/woocommerce/single-product-reviews.php
WooCommerce PayPal Payments
Onboarded: β</img>
Shop country code: US
WooCommerce currency supported: β</img>
Advanced Card Processing available in country: β</img>
Pay Later messaging available in country: β</img>
Webhook status: β
Vault enabled: β</img>
Logging enabled: β
Reference Transactions: β
Used PayPal Checkout plugin: β
Tracking enabled: β</img>
Admin
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
Daily Cron: β</img> Next scheduled: 2023-04-05 12:19:17 +00:00
Options: β</img>
Notes: 100
Onboarding: completed
Action Scheduler
Complete: 2,363
Oldest: 2023-03-04 17:23:12 +0000
Newest: 2023-04-04 16:57:04 +0000
Failed: 5,198
Oldest: 2023-02-17 02:46:49 +0000
Newest: 2023-04-04 16:26:50 +0000
Pending: 18
Oldest: 2023-04-04 17:04:46 +0000
Newest: 2023-04-05 16:26:54 +0000
Status report information
Generated at: 2023-04-04 17:00:56 +00:00
`
Thread Starter
fuwaad
(@fuwaad)
underΒ WooCommerce > Status > Logs. there is option to select. if i select google listing and ads and click on view it shows error logs.
2023-03-25T00:23:06+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:POSTresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:06+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:POSTresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:08+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:08+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:POSTresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Please reconnect your Jetpack account.
2023-03-25T00:23:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Please reconnect your Jetpack account.
2023-03-25T00:23:21+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:21+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:31+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:23:33+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}} 2023-03-25T00:25:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error:GETresulted in a401 Unauthorizedresponse:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}
Hello @fuwaad,
Thank you for trying the suggestions above.
I noticed a similar error in a previous thread where another user resolved the issue by taking the following steps:
- Uninstalling the extension
- Disconnecting Google Listings & Ads accounts
- Configuring the extension again
Could you try this and let us know if it resolves the issue?
Please donβt hesitate to reach out if you need further assistance.
Thread Starter
fuwaad
(@fuwaad)
plugin didnβt load on my admin panel as i added the screenshot. i donβt see any disconnect button. π linked accounts section loading never complete.
Thread Starter
fuwaad
(@fuwaad)
issue solved. successfully. thanks a lot for the help.
Hi,
Glad to hear that.
This is an optional request, if you have a few minutes, weβd love it if you could share your experience with the community by leaving a review:
Iβm going to mark this as resolved.
Best.
