Hello,
Thanks for the screen shots and for the explanation of the issue you’re having. We noticed you are using a page-builder plugin for the various blocks/widgets and pages with the Shortcodes. This is totally fine, and the only thing we suggest for the set up of the various contents of VikRentCar is to not publish Shortcodes on the home page of your website. The home page should rather use the apposite widgets/blocks that point to a valid “page” that is using a Shortcode of VikRentCar.
Uninstalling or deactivating the plugin will not help in this case, and what we rather suggest doing is making sure the Shortcode inside the page “Search Your Car” is correctly assigned to a WordPress page/post ID. According to your “Search Form” widget settings, as seen in the first screen shot, the “Page” parameter is correctly set to a page of VikRentCar that is using the Shortcode of type “Search Form”. This will determine the action attribute of the form displayed by the widget in your home page.
However, if hitting the submit button will not take you anywhere, then it probably means that the selected “Page” is broken, hence VikRentCar is not responding through a valid Shortcode.
We suggest checking the list of Shortcodes inside VikRentCar, by clicking the apposite “Shortcodes” button at the top of the Dashboard page of the wp-admin section, to make sure the Shortcode of type “Search Form” is properly linked to a valid page. In this case a blue button would be displayed next to your Shortcode record to open the page in the front-end section of your website. As long as this URL/page is correctly displaying the “Search Form” Shortcode, things should work fine.
Also, please notice that the “Page” setting in your “Search Form” widget/block should simply point to a valid page using an active and functioning Shortcode of VikRentCar, it doesn’t matter what type the Shortcode is, and the booking process should be correctly started.
We invite you to get in touch with our technical support team through our website (even if you don’t have a paid account) should you keep having problems. This way we can help you investigate better on the issue.
Thank you,
The VikWP Team