Dear Technical Support Team,
I hope this message finds you well. I am writing to seek assistance with an issue I’ve encountered while using your product filtering plugin on my WordPress website. My website primarily operates in French, and all content, including button texts and links, is originally in French.
However, I have noticed a problem: after applying the product or commerce filter provided by your plugin, some of the text elements, originally in French, automatically convert to English. For instance, the text “Lire la suite” changes to “Read More” after the filter is applied. This unintentional language change impacts the user experience and consistency of language on my website.
Could you please advise on how to resolve this issue, ensuring that the text elements remain in the original French language post-filtering? Your prompt assistance in this matter will be highly appreciated, as I am keen on providing a consistent and user-friendly experience to my French-speaking audience.
Looking forward to your response.
Best regards,
Alain