issue with mobile button link to a form

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Ok here is my problem

I set this up on a desktop and thought wow this is good,,, I then notice on my phone one element did not work,

I have a product enquiry button on each of my products and when you click the button, it brings up a form to fill in… so the user can ask questions, as this is a catalogue site…

However no matter how I tried I just cannot get the form to appear on a mobile and trust me I have spent days going through each option and clicking or removing the tick boxes the deleting the server and local cache then re validating the cache, so it has taken me a lot of time and effort

If I de activate this plugin it works fine on mobile and the form appears… so either I am missing something or something is affecting the site… and yes I have deactivated all plugins . so I was going to buy this as its quite good and ignoring page speed tests where I have had to tweak some code,, it loads my product pages quite fast…

So advice please!

In short on a mobile when I click the ask a question button it goes back to the top of the page when it should open a contact 7 form for customers to ask questions…

I have supplied a link to one of the products and if you scroll down you will see the button and its action.. yet like i said this does not happen on a monile and trust me i have tried..

The page I need help with: [log in to see the link]

 

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