Hello @angelofoodaloo
The error PAYMENT_DENIED is mostly not related to the plugin, but to the payment method that is being used in the plugin. This issue is most likely caused by a bank or PayPal denying the transaction and needs to be investigated by PayPal Merchant Technical Support. We have no access to the backend logging of PayPal, so cannot see why this transaction was denied. Please contact MTS to get this investigated.
There is not much we can do for this instance, but do let us know if you have any technical questions concerning our plugin.
Looking forward to your feedback.
Regards,
Krystian Kępka
Thank you for your prompt response and clarification regarding the payment issue we encountered. We appreciate your explanation that the [UNPROCESSABLE_ENTITY] error is likely related to the payment method itself rather than the WooCommerce PayPal Payments plugin.
While we understand that the issue requires further investigation by PayPal Merchant Technical Support, your insights have been very helpful in narrowing down the cause of the issue.
Should we have any further technical questions regarding your plugin, we will not hesitate to ask for your assistance.
Thanks again for the support.
Best regards,
Angelo.