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Plugin Support
Bel
(@belimperial)
Hi @adityavikrammm
Thank you for writing in, and we’re sorry the popup breaks after migrating to a new hosting.
Mostly likely an optimization or minification plugin is causing the issue to break the popups.
Could you check our solutions in this article and see if it helps?
Lastly, can you try the following:
– Resave the popups.
– Clear out any browser, WordPress, server, database, and CDN caches you have.
– Retest using a private or incognito window with no active browser extensions.
We hope this information helps. Please let us know how that goes.
Thank you!
Hi, I don’t think this has anything to do with the caching plugin. I tried your method by excluding the directory and then even disabling the cache settings but it didn’t work. Here’s a screen recording
Plugin Support
Kim L
(@kimmyx)
Hi @adityavikrammm,
You sent a separate support ticket using our form.
We have recently replied there, kindly check it out. 🙂
I’ll close this thread.
