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Hello,
Thanks for reaching out! We’ve previously resolved similar concerns for many users and are ready to help you. If you have Elementor Pro, do refer to our specialized Pro support here.
To get quicker help, please get in touch with us via ‘My Elementor‘, and we’ll be on it right away.
Be reminded that according to WordPress.org’s guidelines, we can’t offer support for commercial products here. Thanks for your patience and understanding.
Wishing you a great day!
Kind Regards,