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Just now I was randomly booted out of my WP. My password wasn't working, so I clicked 'forgot password', but all it did was take me to the WooCommerce holding page that random visitors would see.
What's weird is if I visit mysite.com I can see the WordPress logged in bar at the top. But if I go to Dashboard it takes me to the login screen.
I'm so confused. I've had a MONTH of tech issues iwth this bloody site I am at the end of my rope. Can anyone advise please? My host is useless, they just keep saying "it's on your end" (even though they did a server update that has caused 25/7 problems since)
Who is your site hosted with?
which hosting are you using
Try logging in with a different browser, disable cache on server (reset .htaccess and disable caching plugins), check the error logs, try clicking on “edit page” in the admin bar instead of going directly to the dashboard… Post results.
Do you have ssh or some sort of control panel access?
Might make sense to take a backup, debug it locly or on a different server and then put a clean copy back up. This looks like either malware or some htaccess redirect loop of some sort. I can help if you dm and discuss
If you’re able to get to your database change it via the DB. You can get to this with phpmyadmin or CPanel and depending on the host they might have some other access to it. There is a users table where all your users and passwords are stored. The passwords are all hashed so you wont see your password. If using phpmyadmin just type in a new password and select MD5 as the hash. If you can SSH in and have access to the DB use sql something like (update wp_users set pass where user is your user), google the exact syntax cause I cant put it in here.
If you’re able to get to your database change it via the DB. You can get to this with phpmyadmin or CPanel and depending on the host they might have some other access to it. There is a users table where all your users and passwords are stored. The passwords are all hashed so you wont see your password. If using phpmyadmin just type in a new password and select MD5 as the hash. If you can SSH in and have access to the DB use sql something like (update wp_users set pass where user is your user), google the exact syntax cause I cant put it in here.
Reset it via PhpMyAdmin