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There is an issue with fonts not being downloaded from your theme.
Try to do a Theme/Plugin conflict test if your Theme
or another Plugin is causing a conflict with UM.
https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test
I have followed your instructions, and when we change the theme, the problem is fixed. We will contact the creator of the theme.
Thank you