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Hi @somerandombadger, thanks for reaching out!
When you no longer have access to your old device or the downloadable recovery codes, follow these steps:
- Please use FTP/SFTP — or any file manager your web host provides via their administration panel.
- Look inside the /wp-content/plugins/ directory and rename the wordfence directory to wordfence.bak. This will deactivate Wordfence and allow you to login without the 2FA code.
- Once you have logged in to your WordPress admin you can name the folder back to wordfence again.
- Go to your user profile and add 2FA back to your account, making sure to download the new backup codes in case of problems in the future.
Many thanks,
Peter.