Media Player is Unresponsive / Unable to Download media

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The media player is unresponsive when clicking play and when attempting to download, I receive a 404 error. 

None of the troubleshooting steps on the following page resolve my situation. https://support.castos.com/article/160-podcast-episodes-will-not-play#

I am not using a caching plugin, I am not on NGINX Servers, or Bluehost. I also have verified that my podcast file URLs point to .mp3 files located in the Media library of the site I am accessing from. 

My site is currently hosted on Hostgator. I contacted them and they advise that the issue is with the plugin. 

None of the files linked from the referenced page will play or download.

To validate that I installed and configured the Seriously Simple Podcasting plugin correctly, I installed it on a different site and it worked without issue. 

The page I need help with: [log in to see the link]

 

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