Memorizing the contents of checkout fields

Hi there @siutek,

Thanks for reaching out.

Why does this happen? Why don’t the first name, last name, phone, email address fields remember the data entered?

From what I understand, this only happens for users who are not logged in.

In that case, WooCommerce uses cookies to store cart data and other non-sensitive information.

However, due to privacy considerations, sensitive information like first name, last name, phone, and email address are not stored in cookies. This is why these fields are not remembering the data entered when you navigate away and then return to the checkout page.

For reference, you can checkout this guide.

I hope this clarifies any confusion

Thanks, that explains everything 🙂

Hello @siutek,

Glad to know that we were able to help. I will mark this thread as resolved. Should you have further inquiries, kindly create a new topic here.

Meanwhile, if it isn’t too much to ask for – would you mind leaving us a review here? It only takes a couple of minutes but helps us tremendously. It would mean so much to us and would go a really long way.

Thanks!