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Hi @ars111,

It’s a business plugin and we can’t support this topic here according to WP terms, this forum only for the free version.

Please send to support[at]richplugins.com there following information:

  1. Direct link to your website page where we can see and reproduce the issue;
  2. Debug information from the page: Rich Plugins / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

Thanks!

 

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