From checking the forums and support board messages I’ve noticed a pattern of people missing certain endpoints or features of Woocommerce on their sites. I’m experiencing something similar where no orders are coming through for users when they go to “/my-account/orders”. I’ve done several checks but still nothing seems to be working. I’m not sure when this error occurred but my guess is within the last week or month?
I sell digital products, and have done testing on the account I shared above (even doing a new order before I shared the screenshot). Whenever users visit /my-account/orders – it just shows their “/my-account” page which isn’t reflecting their purchase history.
My site’s versions:
WooCommerce – Version 9.1.5
WordPress – Version 6.6.1 (also was an issue for Versions 6.5.5)
Things I’ve done to try to fix:
– Save Permalinks
– Update both Woocommerce & WordPress
– Delete Website Cache
– Send a new test order (confirmed it was accurate)
– Tested on multiple accounts on the site
– Checked endpoints on Woocommerce (WooCommerce Settings -> Advanced)
I just don’t see the Orders Tab at all on the page. Previously this was there but now it’s just gone. A solution immediatley would be great!