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Hi,
Thanks for using CusRev.
Please follow the solution below to send the review reminder manually
How to Manually Send Review Reminders?
If it doesn’t work, please share some screenshots of the issue on your site.
I am very sorry and apologize for wasting your time. Somehow, my latest post wasn’t published here. I had already found out that “Actions” was disabled in the general view options. Stupid rookie mistake! This is why I couldn’t see the button. Everything works perfectly fine. Great plugin, great support.