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Hi! Has anyone been asked to reset their password but when they do, they're not able to receive the reset password link in their emails? I'm desperate and at a loss. The forums have not been very helpful. How do I contact someone from WordPress? It's a personal, private blog that I've been keeping for years and now, I'm locked out of the account.
There is nobody at WordPress that can help you because WordPress is not a company, it is software.
Your WordPress site exists on whatever hosting you’re using, and that’s it. You have to fix it, because it’s your site. There is no support, it’s free software. You don’t pay anybody for this.
are you SURE that you are using the correct email account/address?
Since you have used the service for years, it’s possible that you originally signed up with a different email account. Also, don’t panic. There is a fix for every problem.