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Hi @yoonhou32,
Greetings from Webtoffee!
We understand that you are encountering difficulties with the delivery of order notifications via email. We would like to inform you that the email notification service is not managed by our plugin but rather by Woocommerce itself.
As such, it may be challenging for us to provide an exact reason for this issue. In this regard, we recommend reaching out to Woocommerce support for further assistance.
Furthermore, if you are utilizing a specific plugin for email notifications, we advise consulting with the respective plugin’s support team to investigate the issue thoroughly.