Hi there @vank20110 👋
Thanks for reaching out about this. Let’s troubleshoot it together!
What is happening is that it prompts the user to save the card when you already using a saved card, is this due to the plugin? how can this be removed for an already saved card.?
In an effort to investigate this, I went ahead with visiting the Checkout page appearing in the screencast.
It redirected to the Cart page, where the Return to shop button found (where there are no products in the cart), redirected to the homepage – where I cannot find any products for adding, and test further.
To get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here? Once you’ve done that, paste it here in your response. Feel free to use a service like https://quickforget.com/, for pasting it there first, and sharing its resulting link here.
Looking forward to hearing from you!
Hi, @anastas10s
Please see https://quickforget.com/s/ec11d7d8dd35fd5fd6f6b9c1b524bc6354161ba0dc22ffa2
👋 hey @vank20110
The link has already expired, I’m afraid. Kindly set a longer allowance, upon resending it.
Below, I am attaching a screenshot, for reference.
Looking forward to hearing from you!
@anastas10s , please check now
https://quickforget.com/s/a667c90658edc3cc6028688dbce2e053360e43b5c7dfaea3
👋 hey @vank20110
From what I gather, this forum profile was created just today (February 20, 2024), and there is already a thread open for the site, pending response, here.
Therefore, to better focus troubleshooting efforts, I’ll go ahead with marking this one as resolved. Feel free to respond in the open one, linked above.
Have a great one!