Pending payments when customers try to subscribe

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Hi @yanazt ,

Thanks for reaching out!

I understand that you are using WooCommerce Subscriptions, and are experiencing issues where successful credit-card based subscriptions are stuck in “pending” status in WooCommerce, however are successful in Stripe, is this correct?

Since this is related to a premium extension, please contact us directly at WooCommerce.com → My Account → Support. You will need to log in with the account used to purchase the extension before you can access that page.

As per the forum guidelines, no support for premium extensions is done here but we will be happy to assist you further from there 🙂

Cheers!

 

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