Please someone help before I scratch my face off

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I have this header combo
1) above header
2) Primary header
3) Below header

I really only want the primary header (or just 1 header regardless of the type) but I cannot for the life of me figure out how to delete the other two. The below header is just a wide white line going through the page horizontally.

If you can, try to explain in very very low-techy terms.

Thank you in advance!!

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1 Comment
  1. Please mention the theme. Generally, theme developers add these options in customiser.

    So you can look into wp-admin > Appearance > Customiser and look for header related options.

 

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