Plugin does not start after update

This is the situation:

  • My wordpress 6.1.1 website listed 9 updates for Plugins yesterday
  • I ran the updates. After that I get the “white screen of death”.
  • Through WP-Toolkit, I manage to disable all plugins and the website comes back to life again.
  • After trial and error I isolate the plugin that causes the issue: Mailpoet 4.8.1 (so, it must have been updating from 4.8.0 or earlier to this version)

When I am logged in as WordPress admininstrator and I try to start/activate the plugin. I get the below error message. It is clear that for some reason the updates did not go correctly. But my issue is that I have no idea how to fix the issue. It seems some files are corrupted are have failed to install during the updates. Your help is very much appreciated.

Note: this happened on the Live environment so I am also a bit hesitant to experiment as it could make things worse.

Plugin could not be activated because it causes a fatal error.

Warning: require(/var/www/vhosts/ Failed to open stream: No such file or directory in /var/www/vhosts/ on line 36

Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/’ (include_path=’.:/opt/plesk/php/8.1/share/pear:/var/www/vhosts/’) in /var/www/vhosts/ Stack trace: #0 /var/www/vhosts/ composerRequire22fbd4a7bccd583f35c4e3bc254daf9d() #1 /var/www/vhosts/ ComposerAutoloaderInit22fbd4a7bccd583f35c4e3bc254daf9d::getLoader() #2 /var/www/vhosts/ require_once(‘…’) #3 /var/www/vhosts/ require_once(‘…’) #4 /var/www/vhosts/ include_once(‘…’) #5 /var/www/vhosts/ plugin_sandbox_scrape() #6 {main} thrown in /var/www/vhosts/ on line 36

  • This topic was modified 1 hour, 51 minutes ago by pepsican.
  • This topic was modified 1 hour, 50 minutes ago by pepsican.


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