[ad_1]
Hi,
Thanks for reaching out.
Let us check the easier issues first.
* "no permission" after activation - known issue, it will be fixed, but reload solves it.
* There is known issue when using with InstaWP - you have to set "Settings/Permalinks" to "Post name". Not sure why is that, InstaWP founder told me that and after that it was working alright -
For other reported issues, were you using localhost installation or on a publicly accessible server?
Hi, thanks for your fast reply.
*Ok, for no permission, thanks.
*The “Settings/Permalinks” to “Post name” fix solved the issue for InstaWP.
For the other installations I used a publicly accessible server, however I will try with “Post name” permalinks and let you know if it’s working.
Thanks for your support. I’ll be back soon.
Glad to help! Besides that, it seems that we are in the same time zone 🙂
We never encountered issues with regular installations, but the good part is that it is easier to troubleshot.
Please check what PHP version you have on your server and you can try to enable log file like described in https://convoworks.com/using-the-convoworks-log-files/
So, I tried on an hosted website and it’s working.
On the contrary, on my local server it’s not working.
I’m running an apache2 server on linux (Antix), php7.3.
The server is reachable through a dynamic dns service at this address: mikeros.ddns.net
It is SSL certified with Letsencrypt.
The plugin installs well (except for the no permission warning), but when I try to connect the Amazon account it says “Not Found – The requested URL was not found on this server.” (the page missing is “convo-connect-to-amazon”).
The permalinks are set like you told me to “Post name”.
I tried both from outside (internet) and from localhost, same result, trying to connect to Amazon get to a Not found error.
Also trying to create a new service get a red modal window full of errors.
Any idea?
Thanks.
This is strange.
Can you please send me the following
– turn on log file and check in log file are there any error messages
– when it lands on not found, please send me the url
– please send me couple of lines, or screenshot from the modal on create service view
Alternatively, you can schedule a call with me and we can check it using the share screen – https://calendly.com/convoworks/convoworks-demo
Btw. Permalinks fix is only for InstaWP. I talked to the founder today and he said that they will fix that issue in a couple of days.
Thanks, I solved the issue myself!
I found out that, for some reason in the configuration file of apache2 there was still “AllowOverride None”, probably I forgot to turn it to All.
This alone fixed the issue.
Many thanks for your supply!
Great to hear that!
Please be free to reach for help if you have any other issues or questions with usage! You can ask here or below any article on our website.
Happy Alexa development!