Problem with Google Merchant center plugin Woocommerce – Cannot get any support

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We are facing the problem in our store with Google Merchant Center integration plugin from WooCommerce. All the necessary data is presented on the product page, but in the plugin it always shows the error with the “description” attribute. I don’t know what causes exactly this problem, but the description of the product is presented on all product pages. (See the screenshot)

I tried to take a contact with technical support of WooCommerce, but their website has a really “STRANGE” way of providing support. After selecting all my credentials for the support, nothing appears on their website in right bottom corner in ANY browser. (See the screenshot)

Please, If anyone have solved this issue with Merchant before – explain how you did it. Thanks in advance!

The page I need help with: [log in to see the link]

 

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