RankMath SEO not registering any 404 entries

I apologize in advance for barking here but even though my client has the PRO version, I don't have their RankMath login to put a proper Trouble Ticket with there. Perhaps someone here had a similar issue and can chime in.

So, we have the 404 monitor activated but it does not log any entry. I manually trigger 404 pages but log is always blank. I disabled security plugin and still persists.

Any ideas on how to troubleshoot this?

 

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