Hey there, @stevebullman! Thanks for contacting us. I’m happy to help you.
Can you please share which plugin you are using for the rentals?
Can you share more details on the error that shows? You can paste it here or share a screenshot. I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.
Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
Fatal error logs (if any) under WooCommerce > Status > Logs. Then you can use the selector to search for Fatal Errors.
You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.
Looking forward to your reply.
Have a wonderful day!
Hi, and thanks for the quick reply.
I am using this plugin snipboard.io/6AM0yP.jpg
This is the error that popups up in the cart if I have added any product addons to the order snipboard.io/p9W8xP.jpg
im not seeing a selector to search for fatal errors though
Hey there 👋
Thanks for sharing that!
Since this relates to a premium extension (Rental Products), please contact us directly via Woo.com → My Account → Support for further help with this.
You may need to log in to the account used to purchase the extension before you are able to access that page.
As per the forum guidelines, no support for premium extensions is done here but we will be happy to assist you further from there. 🙂
Cheers!
great thanks, will do that now
Howdy!
Happy to help 🙂
Since further support will be provided internally, I’ll go ahead and mark this topic as resolved.
Feel free to create a new topic if you need any further help with WooCommerce core.
Cheers!