12 Comments
  1. It’s the w.org team that moderates reviews. Back in the before times, that was a useful service they performed for us: it cut down on review spam and made the review system more reliable.

  2. Wait… I thought “content was sacred” or whatever boy wonder claimed when he said post revisions mattered

  3. Mine’s still up. Perhaps some of the other 1-star reviews are getting removed for being a bit too nasty

  4. Been there, done that. Tried to report the issues with WooCommerce. Legit review with real issues was deleted and I was banned for a while. Review was polite and carefully worded, and only after spending hours with support to verify I was right. Didn’t matter. That’s when I started looking for options for my clients outside of WordPress.

    I thought it was just Automattic had too much power. That was before I realized Automattic was Matt. Now I just feel silly for not getting my clients out of this more aggressively.

  5. I get removing bad and emotional reviews, but keeping the original reviews is what is truly scandalous.

  6. Yeah, I wrote a 1 star review, had it show on the site, then it was deleted a few minutes later. This is so ridiculous!

 

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