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Hi @miguel89,
Greetings, We’re delighted to assist you!
We noticed you previously opened a thread for the same issue. We responded as follows:
There is a chat widget overlapping the banner on your site. To find out the root cause of the issue we would require the site health data as well.
Could you share the site info?. You can get it from WordPress Tools menu > Site Health > Info section. You can share it privately via this link.
It is preferable to keep the follow-up in one thread. As a result, we will respond to your previous thread and mark this thread as resolved.