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Hello there.
We currently cannot submit either of our mailchimp forms added using this plugin. I’ve been following the troubleshooting suggestions at https://www.mc4wp.com/kb/fix-the-oops-something-went-wrong-error/, but we’re still experiencing problems.
The forms successfully subscribed someone earlier today, at around 2024-10-02Z01:00. It has not been successful since.
The errors we’re seeing are thus:
[2024-10-02 16:29:01]ERROR:Form 603 > Mailchimp API error: 400 Bad Request. Invalid Resource. The resource submitted could not be validated.
- email_address : This value should not be blank.
Request:
POST https://us9.api.mailchimp.com/3.0/lists/70167085fd/members
{"status":"pending","email_address":"","interests":{},"merge_fields":{},"email_type":"html","ip_signup":"212.82.65.104","tags":[]}
Response:
400 Bad Request
{"type":"https://mailchimp.com/developer/marketing/docs/errors/","title":"Invalid Resource","status":400,"detail":"The resource submitted could not be validated. For field-specific details, see the 'errors' array.","instance":"4ac97f8e-86bf-9cd3-e9ef-05ac87edb905","errors":[{"field":"email_address","message":"This value should not be blank."}]
Here is our form markup on the simpler form, although both forms on the site fail to submit with the same error:
<div class="newsletter-form__container row m-0 p-0 position-relative justify-content-center" style="">
<label for="EMAIL" class="visually-hidden">
Email address:
</label>
<input
class="rounded-0 border-0 m-0 py-2 px-3 col"
type="email"
id="EMAIL"
name="EMAIL"
placeholder="E-mail address…"
required
/>
<div class="btn trapezium d-flex align-items-stretch justify-self-center col-auto m-0 ps-4 pe-4 rounded-0 has-body-text-background-color has-brand-12-color border-0" >
<input
type="submit"
value="Sign up"
class="btn d-flex has-body-text-background-color has-brand-12-color border-0"
/>
</div>
</div>Despite having the required EMAIL field, the email value does not seem to be getting passed to the form submission for some reason.
Please advise.
Many thanks!
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