I am not asking how much to charge so I hope it's OK to post this. I am going to start a project with my first client and I need help making sure I am asking the right questions in my first email. I know they have a preexisting website and the project is to add a page in the admin web portal of WordPress but other than that, this email is to fill in the blanks. I appreciate any help or tips that are given.
Dear ———,
I hope this message finds you well. We at ———— are excited about the opportunity to work with you and would like to discuss the details of the project to ensure everything is clear and aligned with your vision. To help us understand your specific needs and avoid any misconceptions, could you kindly provide more information on the following?
Project Overview:
– Could you describe what the project is and its primary purpose?
– How do you envision utilizing the project once it's complete?
Features and Functionality
– What specific features or capabilities would you like the project to include?
– Will the project handle any sensitive data? If so, do you have any guidelines or security protocols that should be followed?
Existing Setup
– Is there any existing functionality in the site that the project should integrate with? (e.g., plugins, custom code, third-party tools)
Ongoing Support
– Would you be interested in ongoing support and maintenance after the project is complete?
Additional Information
– Do you have any examples or references that showcase what you are aiming for with this project?
– Will this project be replacing any existing functionality or workflows?
Once we have more details, we can provide an initial quote and timeline for the project.
We look forward to your reply and working with you to make this project a success.
Sincerely,
Judah —– – Co-Founder, ————–
edit: I do know from speaking in person with the client that it will be a combination of both front-end and back-end work.
If all they are asking you is to create a page on their existing website, I think the better way to go is initiate a conversation with your employer via email or direct message, or whatever platform they hired you from. Just ask them simply what can I create for you? Let them first describe what they want, then ask questions if needed.
When our agency is hired for a build, we will have already discussed the project in detail. Prior discussion always happens in order for us give them a price quote. This is why I was uncertain about the circumstances by which you were hired.
Great! Email …..
One addition, this is very, very broad and generic. It almost feels like you have 0 insight in their requirements.
I would add, in beginning that in order for you to be able to quote for *the addition of the page* to at least convey this is a specific email for the project you know some details about.