Hey Stephen –
I seem to be a frequent flyer this month, sorry!
The following has now happened twice -the first time I chalked it up to some weird fluke, but now I’m baffled.
Client is creating sign up sheets on their website, vfespto.org. When she creates the sheets, she can see them on the sign UP sheets page, but then is being told by others they’re not there. What’s happening is only users signed in to the website can see them; non-signed in users can not. YES, I know this is a setting, however they do NOT have must be signed in to view checked (they DO have must be signed in to sign-up).
Here’s even funkier. The last time, the way I fixed it was I CHECKED the box for “require sign in to view sheets” , saved, then UN-CHECKED that box, and saved again. Voila – sheet showed up.
I have NOT used this fix yet this time, so that you can see it in action if you want. (We do need to fix it by tomorrow, though). Have you seen this issue before and any ideas why this might be happening?
The link provided above will show two sign up sheets being active, but there is a third that should be there. See screenshots.
Settings screen (untouched in weeks): https://prnt.sc/4D3gt5nqIYw6
As always, thanks in advance!
The page I need help with: [log in to see the link]