Thumbnails not displaying in order emails, but…

Hello @mdc2957

If images are broken, it is likely because the image source is not found. Have you optimized the site images? For example, have you compressed the images or are you using a plugin like EWWW Image Optimizer? Is it possible you’ve simply deleted some of the images? You may also need to regenerate your thumbnails (https://projectdmc.org/plugins/regenerate-thumbnails/) to ensure you have the registered size images for your products.

Thanks for the reply. I think I found the issue. I created a firewall rule in Cloudflare to block a lot of bot/spam requests to the server. In doing so, it also blocks the requests from peoples’ emails to display the thumbnails. So I have to figure out how to make an exception. This is the request from Google:

 

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