Time to marked as abandoned

Hi @mauro78524, thanks for your question.
That would be bad customer experience to send your customers reminder that early since they may be still shopping and can feel uncomfortable receiving a message so early in the process.

Also according to studies, the best time to send your first reminder is 60 minutes or 1 hour after cart has been abandoned – that is also MailChimps minimal time after they allow sending 1st reminder.

Kind regards,
Nauris

 

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